Effective Date: October 23, 2023

At Esope, safeguarding your privacy is a top priority for us. This Privacy Policy is designed to transparently communicate how we gather, employ, and protect your personal information. By engaging with our website and utilizing our services, you signify your consent to the practices elucidated in this policy.

 

Information We Collect

 

Personal Information

When you register an account or make a purchase, we collect a range of personal details such as your name, shipping and billing addresses, phone number, and email address. This information is utilized to process and dispatch your orders efficiently and to communicate with you regarding your purchases.

 

Payment Information: For each transaction, we gather payment information, including credit card details or alternative payment methods. It’s important to note that we employ secure payment gateways to conduct transactions and do not retain your payment data on our servers.

 

Account Information: If you choose to create an account on our platform, we securely store your username and password, facilitating your access to your account and other account-related activities.

 

 

Non-Personal Information

Cookies: To enhance your browsing experience, we employ cookies – small text files stored on your device. This aids in tracking your preferences and refining our website. If you prefer not to allow cookies, adjustments can be made to your browser settings.

 

IP Address: Your IP address may be collected to ascertain your location and monitor website traffic. This data is aggregated and utilized for analytical and security purposes.

 

Browser and Device Information: We may gather details about the device you use to access our website, including device type, browser, operating system, and screen resolution.

 

How We Utilize Your Information

The information we collect serves the following purposes:

Enhancing Your Experience: We use the gathered data to tailor your experience on our platform, making it more personalized and user-friendly.

Order Processing: Personal information is crucial for processing and delivering your orders promptly.

Communication: We may use your contact details to communicate important information about your purchases or account.

 

Sharing Your Information

We do not sell or lease your personal information to external parties. However, we may share information with specific entities:

Service Providers: To facilitate order processing and delivery, we may share your information with trusted service providers.

 

Security

Acknowledging the significance of data security, we implement robust measures to protect your information. This includes industry-standard encryption, secure servers, and access controls. While we strive for utmost security, it’s important to note that no online transmission or storage method is entirely foolproof.

 

Your Choices

You retain certain rights:

Access Your Data: You can log into your account to access and update your personal information.

 

Opt-Out: At any point, you can opt out of receiving marketing communications from us by using the provided opt-out link in our emails.

Account Deletion: You have the option to request the deletion of your account and personal information by contacting us directly.

 

Contact Us

For any queries or concerns regarding this Privacy Policy, your data, or our practices, feel free to reach out to us:

 

 

Updates to this Privacy Policy

This Privacy Policy may undergo periodic updates to align with changes in our practices and services. The latest version will always be available on our website along with the effective date. Regularly reviewing it will keep you informed about how we are safeguarding your privacy.

 

Your ongoing use of our website following any updates constitutes acceptance of the revised Privacy Policy.

Thank you for selecting Esope.in for your online shopping requirements. We are dedicated to providing a secure and enjoyable shopping experience while upholding your privacy.

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